Unified Service Desk
Connect Dynamics (CRM) software to your Bria Softphone with a unified service desk (USD).
Dynamics CRM: Customer Engagement App in Dynamics 356 cloud base solution.
Unified Service Desk: Dynamics CRM configurable framework for building applications for call centres.
Bria-softphone: Desktop softphone application.
Other features available:
Unified Service Desk-Activity reminders