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Accuro Health Insurance

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Accuro Health Insurance

How did Mercury IT help Accuro Health Insurance refresh their Website, take over full technical IT / user support and move their entire hosted server infrastructure to Mercury datacentres without disruption to staff and business?

Accuro began as the Hospital Service Welfare Society in August 1971. For 40 years they have provided their members with comprehensive health insurance cover and personal service at the lowest possible premiums. Starting out as a health insurer for health professionals they are experts in their field.

Mercury had been in discussion with Accuro around possible IT services we could provide the organisation. When Accuro’s IT Manager headed off-shore Accuro chose to partner with Mercury.

Geoff Annals, Chief Executive at Accuro “We knew Mercury from the work they have done for affiliated organisations. Mercury’s style of support and level of commitment to their customers made them a natural choice when it came to improving our IT support and systems”.

On the technical side Mercury now looks after:

  • Help desk for any IT issues staff have
  • On-site support when needed
  • Administration of Microsoft Exchange Online
  • Hosted Servers running a wide range of systems
  • Data backup and recovery
  • Security.

On the software development front we have:

  • Built, deployed and support Accuro’s new website
  • Completed a consulting assignment on a key business system with a focus on improving member and broker services.

Geoff and the Accuro team see Mercury as a key partner to deliver continually improving services to members while holding IT costs.

If your organisation is looking for an IT partner than can help you on all IT fronts, then get in contact so we can add your success story to the list!